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& Shipping

What is Nagaad ?

Nagaad Offers organic essential products which are fully concentrated with no blended ingredients and wildly crafted & organically sourced.

How to Shop on Nagaad Website?

Nagaad has a wide range of organic essential products that offers them in retail, Semi-retail and wholesale. you can buy your ideal products directly from the manufacturer and eliminate the brokers. theses products are wildly crafted and organically certified.

Using promo code at checkout

If you’ve received a promo code from Nagaad either from subscribing to our newsletter or Nagaad loyalty cards from Nagaad Kiosks from city centres/Malls of the UAE, you’d be able to use and apply to redeem the discount.

What payment method you accept?

At the moment Nagaad, accepts Visa/Master cards. Nagaad has partnered with Network International to accept online payments from its customers. the payment gateway is PCI certified and you can securely do your transaction by using your visa/master card.

Is my payment secure ?

As explained in former question, the Nagaad online payment is PCI certified and is completely secured and flawless. you can securely do your transaction and pay by your Visa/Master card.

Returns &

How do I know my package has shipped?

  1. Check Your Order Status: Once you’re logged in, look for an option like”My Orders,”This can typically be found in your account dashboard or profile.
  2. Enter Your Order Details: You may need to provide your order number or other relevant information to track your package. This information is usually sent to you via email when your order is confirmed.
  3. View Shipping Status: After entering the required details, you should be able to see the status of your package. This may include information like whether it has shipped, the estimated delivery date, and the current location of the package if it’s in transit.
  4. Receive Notifications: You may also receive email notifications or SMS messages from Nagaad with updates on your package’s shipping status. Check your email inbox or messages for any alerts related to your order.

Can I change or cancel my order after it's been placed?

You may be able to change or cancel your order within a certain time frame. Please contact our customer support as soon as possible for assistance.

How do I contact customer support?

You can contact our customer support team by email, phone, or through the Contact Us page on our website.